LEGAL REFERENCE

Our Terms Shape Your Account

We've built these terms to be clear about how your account works, what we expect from you, and how we keep the lobby fair for everyone. Your payments...

Account SecurityFair PlayPayment ProtectionYour RightsOur Responsibility
4d dragon Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Policy Questions & Support

Live Chat Our support team is available during lobby hours to clarify any term or account policy. We aim to respond within minutes so your questions don't hold up your session.
Email Support Send detailed policy questions to our compliance team. We'll respond within 24 hours with a full explanation of how the term applies to your account.
Account Settings Review your account terms, payment history and policy preferences directly in your dashboard. Changes take effect immediately after confirmation.
REVIEW SIGNALS

Why Our Terms Matter

Transparent Rules

Every rule on this page applies equally to your account and ours. We don't hide clauses in footnotes; the terms you see are the terms we follow.

Account Protection

Your funds are held separately from operational accounts. Payment terms ensure QRIS, DANA, OVO and GoPay transfers are processed without delay or hidden fees.

Dispute Resolution

If a disagreement arises, we resolve it through documented support tickets first. Escalation follows local mediation where applicable in supported regions.

Regular Review

Our legal team reviews these terms quarterly against player feedback and regional law changes. Updates are posted here with 30 days' notice.

Player Rights

You retain the right to close your account, request your data and dispute charges within 30 days. These rights are non-negotiable under our terms.

Compliance First

We operate under compliance frameworks that exceed regional minimums. Your account is audited for fraud risk using industry-standard protocols.

How Our Terms Align

Account Terms
Consistent across all 4d dragon pages — same rules for lobby access, payment and dispute handling whether you're reading this or our privacy policy.
Payment Terms
QRIS, DANA, OVO and GoPay follow identical processing rules. No hidden fees or delayed transfers; what you see in the chip row is what you get.
Bonus Terms
Promotions running this week are governed by the same fairness standards as our core account terms. Promo details are always linked to the full policy.
Closure Terms
Closing your account follows the same process across all pages. Your funds are returned within 3 business days using your original payment method.
Dispute Terms
Whether it's a payment issue or a game outcome, disputes are handled through the same support workflow outlined here and on our help centre.
Update Terms
Any change to these terms is posted here first, then mirrored across our privacy and bonus pages. You'll see the update date on every page.
Regional Terms
For Indonesia players, these terms reference QRIS, DANA, OVO and GoPay specifically. Regional variations are noted in brackets where they apply.
AT A GLANCE

What These Terms Protect

01
Your Account Data We encrypt all account information and never share it with third parties without your consent. Your login, payment history and game activity stay private.
02
Fair Game Outcomes Every slot spin, live table hand and sportsbook market is governed by certified random-number generation. These terms guarantee the same fairness for every player.
03
Payment Integrity QRIS, DANA, OVO and GoPay transfers are processed through verified payment gateways. These terms ensure no funds are held or delayed without explanation.
04
Withdrawal Rights You can withdraw your balance at any time. These terms guarantee processing within 3 business days and no withdrawal fees or surprise deductions.
05
Account Closure Closing your account is permanent and immediate. These terms ensure your remaining balance is returned and all your data is deleted within 30 days.
06
Dispute Handling If you dispute a charge or game outcome, these terms guarantee a response within 5 business days. Escalation to local authorities is available if needed.

Terms & Conditions Questions

Yes. These terms apply to every account opened through 4d dragon in supported Indonesian regions. Regional variations are noted where local law requires them. If you're unsure whether your region is supported, our support team can confirm during account setup.

No. Any change to these terms is posted here with 30 days' notice. You'll receive an email notification and a banner in your account dashboard. If you disagree with a change, you can close your account and withdraw your balance before the new terms take effect.

We'll contact you first to clarify the issue. Minor violations result in a warning; serious ones like fraud or underage play result in account suspension and fund forfeiture. We follow a documented escalation process and give you a chance to respond before any action.

Yes. These terms guarantee that all payments are processed through certified gateways with encryption. Your payment details are never stored on our servers. Refunds are issued to your original payment method within 3 business days.

Yes. If you believe a game outcome was unfair, you can file a dispute through your account dashboard. Our team reviews the certified game log and responds within 5 business days. If unresolved, you can escalate to local authorities in supported regions.

These terms allow us to collect account information, payment history, game activity and device details for fraud prevention and compliance. We never sell this data. Your full data rights are outlined in our privacy policy, which is linked from these terms.

These terms stay in effect for as long as your account is active. If you close your account, the terms no longer apply, but we retain records for 7 years to comply with local law. You can request a copy of your account record at any time.